Role Description
At Stockport Truck Centre, we’re proud to be a leading name in commercial vehicle servicing and repairs. We’re looking for an organised and proactive Service Administrator to join our dedicated team at our Dukinfield depot. This role plays a vital part in the day-to-day operation of the workshop - ensuring jobs run smoothly, customers are kept informed, and the team has everything they need to work efficiently.
Duties:
- Raise and update job cards in a timely and accurate manner
- Log fitter times and allocate hours correctly to each job
- Manage and monitor the time clock system for start times, breaks, and finishes
- Ensure parts are available for scheduled jobs and returned if unused
- Accurately book out parts used on jobs
- Process purchase orders and maintain stock levels
- Liaise with customers to schedule jobs and provide progress updates
- Send estimates and gain additional work authorisations when required
- Handle incoming calls and respond to queries professionally
Required Certification & Experience:
- Experience in a workshop, service or admin role (automotive sector preferred)
- Excellent organisational skills and attention to detail
- Confident communicator with good telephone manner
- Ability to prioritise tasks and work under pressure
- Comfortable using IT systems (experience with job management software is a plus)
- A customer-focused, team-oriented attitude
Hours:
Salary:
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